Evorios stores the minimum data necessary to operate. Sensitive data — identity documents, payment cards, bank accounts — is handled exclusively by Stripe and Stripe Identity. We never see or store it.
ELF Logistics LLC, a limited liability company doing business as Evorios ("Evorios," "we," "us," "our"), operates the Evorios platform — a neighborhood marketplace accessible on the web at evorios.com and app.evorios.com, and as a mobile app for iOS and Android. For privacy inquiries, contact us at support@evorios.com.
We collect only what is necessary to provide our services:
| Data Type | Stored By | What Evorios Stores |
|---|---|---|
| Identity documents / selfie | Stripe Identity | Verification status only |
| Credit / debit card | Stripe | stripe_customer_id only |
| Bank account | Stripe Connect | stripe_connect_account_id only |
| Phone number | Supabase Auth | Number + verified status |
| SMS messages | Twilio (carrier) | Never — transactional SMS only, if you opt in |
| Email address | Supabase Auth | For sign-in and notifications |
| Profile photo | Supabase Storage | Yes — user-uploaded |
| Item photos | Supabase Storage | Yes — listing photos |
| Transaction history | Evorios DB | Yes — anonymized records |
| QR scan logs | Evorios DB | Yes — timestamps only |
| Chat messages | Supabase Realtime | Yes — stored securely |
| Device language | Evorios DB | Yes — for localization |
Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help.
Evorios sends SMS messages only for transaction notifications — for example booking confirmations, rental reminders, and return notifications. We do not send marketing or promotional text messages. Sign-in verification codes are sent by email, not SMS.
Opt-in: You consent to receive transaction SMS by providing and verifying your phone number in the app and agreeing to these Terms. You will not receive any SMS without explicitly providing your phone number.
Opt-out: You may opt out of SMS messages at any time by replying STOP to any message from Evorios. After opting out, you will receive a single confirmation message and no further SMS messages will be sent, except as required by law.
Help: Reply HELP to any SMS for assistance, or contact us at support@evorios.com.
No sharing: No mobile information — including your phone number and SMS opt-in consent — will be shared with third parties or affiliates for marketing or promotional purposes at any time. We do not sell, rent, or share SMS opt-in or consent data with third parties or lead generators. Phone numbers may be shared only with our SMS delivery provider (Twilio) solely to deliver the messages described above.
SMS messages are delivered via Twilio. Standard carrier message and data rates may apply depending on your mobile plan.
If you install Evorios as an app and allow notifications, we may send push notifications for transaction updates (bookings, reminders, messages). Push notifications are delivered through your browser or device and are governed by your device settings — you can turn them off at any time in your browser or system settings. Push notifications are separate from SMS and are not sent via Twilio.
Evorios integrates with the following third-party services, each with their own privacy policies:
We do not sell your personal data. We do not sell, rent, or share your phone number with third parties for marketing purposes. We share data only in the following circumstances:
We retain your data for as long as your account is active. When you delete your account:
Depending on where you live, you have rights over your personal data. We apply the same core protections to everyone, wherever you are:
Legal bases (EU/UK GDPR). Where the GDPR applies, we process your data to perform our contract with you (running your account and transactions), to comply with legal obligations, for our legitimate interests in operating and securing the Platform, and — where required — with your consent.
Which laws apply. If you are in the European Economic Area or the United Kingdom, the GDPR applies. If you are in Brazil, the LGPD applies. If you are in California, the CCPA/CPRA applies. Other countries and regions may grant you additional rights.
Complaints. If your region has a data-protection authority, you have the right to lodge a complaint with it. We'd appreciate the chance to address your concern first.
To exercise any of these rights, contact us at support@evorios.com. We will respond within 30 days.
Evorios uses minimal cookies necessary for authentication (JWT session tokens stored securely on your device). We do not use advertising cookies, third-party tracking pixels, or behavioral analytics. We do not display ads.
Evorios is not intended for users under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that a minor has created an account, we will delete it promptly.
We implement industry-standard security measures including HTTPS encryption, passwordless email sign-in codes, JWT session tokens, and role-based access controls. Sensitive data is never stored on Evorios servers — it lives with Stripe and Supabase. Despite these measures, no system is 100% secure. We encourage you to keep access to your email account secure and to sign out of shared devices.
Evorios is based in the United States, and our providers process data in the United States and other countries. If you access the Platform from the EEA, the UK, Brazil, or elsewhere, your personal data will be transferred to and processed in the United States, which may have different data-protection laws than your own.
Where such transfers are subject to the GDPR or similar laws, they are protected by appropriate safeguards — for example, the Standard Contractual Clauses adopted by the European Commission — through our providers (including Stripe and Supabase), together with the security measures described in this Policy.
We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. The date at the top of this page reflects the most recent update.
Privacy questions or requests: support@evorios.com
General inquiries: support@evorios.com
SMS support: reply HELP to any message, or email support@evorios.com